Keller Sports Store, Munich

2.3
#45 of 50 in Shopping in Munich
keller-sports.com is one of the leading online retailers for tennis, running, fitness, outdoor & wintersport equipment. Our goal is to become “# 1 internationally in the online sports market“.

The main focus of keller-sports.com will always remain on the customer. Great customer service, onsite usability, and a wide selection of high-quality products guarantee our visitors a unique shopping experience they won’t forget.

To aid us in reaching these goals, we defined six core values which summarize our company’s goals and culture. Our core values are the basis for all our decisions within the firm, and they are what make us unique. Our core values are:

#1 Inspire and enthuse others through passion

#2 Live the team spirit

#3 Embrace change, development and improvement

#4 Create open, honest and trustful relationships through communication

#5 Reach more with less

#6 Got balls

Strong growth, loyal customers and industry awards demonstrate to us that these core values are guiding us along the right path.

Imprint:

http://www.keller-sports.com/content/imprint/
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Keller Sports Store Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 2.5
11 reviews
Google
4.6
TripAdvisor
  • I ordered ski pants for my son from Keller Sports Online in March 2019. The price was (as always since) displayed in the shop with 118,90 EUR. On the invoice sent to me by email, however, there is a price of 135.90 EUR. After several times I wrote to Keller Sports about this, I always received the answer: "Hello, thank you for contacting us! You have reached us during our business hours. This means that we will get back to you as soon as possible." However, no one has ever contacted the problem, it was only told "bad luck" (meaning). I duly paid the price of EUR 118.90 for the trousers. After I refused to pay the difference of EUR 17.00, Klarna (invoice processor) became active and wanted to have the balance. Again, I have tried to solve the problem. But here, too, there is zero reaction. Just "unlucky." So the next thing came a debt collection agency, which sends your Emils to me after work (after 18:00). Probably someone does debt collection here part-time. After a few back and forth and another attempt at clarification, I paid the EUR 17 and thought that everything was done. But you guessed it "unlucky." Because now the debt collection agency wants 57.88 EUR from me. Ok then we let it arrive and wait for the reminder notice and then it just goes to the judge. Let's see if I have "unlucky" here too. So I can only advise everyone to shop in sensible shops and let such companies die (too bad for the employees). I report how and if my PECH continues. Or whether Keller Sports still sees that a mistake has happened here, which can always happen. In any case, this assessment is not the only one I am computing on this subject. There is still Twitter, Facebook etc. I am looking forward to the reactions ;)
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  • If you don't want to be ripped off – definitely keep away from Keller! You shouldn't be dazzled by the founders ' send interviews in, for example, Brand One. The store is a disaster. And the mesh has system, as other reviews show. Works as follows: Send wrong shoes in the wrong size. Not an offer for remedy, but answer: Order just new. And finally claim that, despite documentation, the returure would never have been received by DHL. One should give an affidavit. Sloppiness you're used to, but with Keller still goes a bit more questionable. At some point it hits everyone with such dodgy shops. But the fact that it is a more bendy company from Munich is not without some irony.
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Google
  • Great choice of product. Excellent pricing and fast delivery. Definitely recommend using.
  • I purchased an item that was really necessary for me at that time. The price at Amazon was good, then I ordered. However, they sent me the wrong item. I sent it back and ordered again, once I believed that it was a little mistake; for my surprise, they sent me the wrong item again. Two identical mistakes; for me it is enough, I'll avoid buying anything here from now on.
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