The Madison Hotel Reviews
Dropped in here on way back from day out it was rush hour so decided to get out of rat race and head for the pub,no happy hour but $6.20 a schooner is we thought ok give rush hour time to calm down, i... more »
Been on the big bus tuesday morning touring down to Federation Park and walking around to Bondi and return. After accepting advice from the Police monday night going to the hotel on the right tonight ... more »
If you have a look through my reviews you will notice that I am lenient, positive, and keen to give positive reviews wherever I can. And this wouldn’t have been an exception if it hadn’t been for the manager of this place. I am talking about the short Asian man with glasses who runs this place who seems to always be on edge. The rest of the staff are great, it is just the manager of this place. Anyways... a friend buys me a beer and mistakenly gets time the wrong one. This has happened many times before at many different pubs and it has never, ever, been an issue. However this time, the manager - the guy who is meant to run the business with the most experience - started causing a scene. Now, I like this place because it’s cheap and quiet. It’s really not that bad. But the fact this guy started making an issue over a beer, really made me pity this place. So I ask, after handing back a beer which had had one sip taken from it, if he could please swap it for the beer of my choosing. At this point the manager breaks into a sweat and starts tapping his computer system as if looking through some complicated system on how to swap one beer. he’s scrolling, looking, huffing and puffing and stressing as if he were at the NASA space station during the moon landing. Meanwhile I’m standing there just waiting. No pressure on my end, no swearing or rudeness, just waiting. He relies “I can’t do this it’ll throw my system off”. I said, dude, it’s one beer, just swap it over, if it’s more, I’ll pay the difference. After 2 minutes of scrolling, huffing and puffing and sweating, he pours a beer. I said, thank you I will pay the difference on card and I’m happy to pay surcharge. 2 more minutes and more huffing and puffing and he says he can’t as the machine won’t let him and it will throw his system off. I said I be used this machine before and I’ll show him how to input $1.30 in this machine - $1.30... I’ll write this again, $1.30. He started sweating more and said he couldn’t do it and I had to tell my friend to pay an extra $1.30 in cash. I said no, that would be stupid and embarrassing. He kept insisting I go get $1.30 cash and pay him or I can’t have the beer... So after this I surrendered my wrong beer and the poured beer and said “thank you, don’t worry about it”. So this sweating short man pours all the beers and continues sweating even more. Now, this makes no sense to me as the 6 people I had with me and the many others I’d recommended there will never be going back. What kind of moron makes a huge deal over 1 beer. It’s not the money, it’s the principal. Anyways, short Asian sweating manager, you done goofed. Rest of the staff, you’re amazing.
Great all round hotel where you can find avariety of atmospheres that are friendly, have a few games play pool 🎱, meeting new people, have a dabble on the pokies having a good time till the early hours if you like. I'd highly recommend you check it out.
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