Gray Line Sydney, Sydney

4.2
#7 of 82 in Wildlife in Sydney
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Gray Line Sydney Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
1,047 reviews
Google
4.5
TripAdvisor
  • I don't indicate it's company for anyone. They treat tourists as numbers and are extremely rude. I hired a tour to Canberra through the company's website, but the place to arrive the bus had two tickets, sent question to the company before the tour to confirm the exact location and no one responded. On the day of the tour I arrived 20 minutes in advance , I asked several people around where this company gathered passengers and everyone informed that it was at the main entrance of the hotel and not at the back of the hotel. After waiting 10 minutes from the agreed time I called the company to find out what happened and simply informed me that I was not in the correct location (hotel fund), so I couldn't take the tour and couldn't get part of the amount paid. There were also two people who hired the same tour at the same time as me and were at the expense for the same reason, that is, due to lack of adequate communication the company left 04 people without the tour and with financial loss. If I have another opportunity to travel to Australia, I will certainly not tour with this company. In my opinion, the company should inform the correct location through Google Maps, respond to customer emails, and if the passenger is not on the agreed location and time, I believe that a link to the customer would resolve this issue.
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  • The trip was WONDERFUL!!! Tony made it such an informative and fun experience. I loved it. I wish all our guides were this special. The Zoo was the best!  more »
Google
  • Well organized tour. A quick look into the top sightseeings in the city. Was able to find time later to explore further on own. The harbour lunch cruise was excellent with good view of the Opera house and Harbour bridge, and as well as the seafood buffet. Blue mountains tour was good as well. Highly recommended tour agency. -Follow theroytravels🌏 on Instagram-
  • We loved the whole experience. We did the Hunter valley and Blue Mountains tour. 5 stars to Daren, our driver, storyteller and singer. Without doubt he made a difference with his charism. Only happiness. :D
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