David Jones, Melbourne

3.6
#11 of 68 in Shopping in Melbourne
Famous for its world-class customer service, David Jones is not only Australia’s oldest department store, but the oldest department store in the world still doing business under its original name. Located inside the Bourke Street Mall, the store occupies two floors and is divided into a number of departments, including ladies' fashion, menswear, shoes, beauty, children’s wear and toys, books, stationery, and small electrical goods. Drop by for some high-end shopping, and use the store’s convenient gift wrapping and personal shopping services. The site also includes a hair and beauty salon, and a men’s barbershop. End your day at the food hall, serving some of the finest gourmet dishes available in town. Make David Jones part of your personalized Melbourne itinerary using our Melbourne tour builder .
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David Jones Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.0
239 reviews
Google
3.9
TripAdvisor
  • Despite being a longtime DJs shopper and account holder, my recent experience with them has been unbelievably bad. I bought an expensive watch as a gift and was sent the wrong one. They completely ign...  more »
  • Many well-heeled ladies shop nowhere else than DJs, as David Jones is known. DJs is the place for fashion, it is just that little more up-market than other department stores. The DJs Food Hall is marv...  more »
Google
  • YVES SAINT LAURENT STORE. Shocking customer service, rude and disrespectful. Took my bag in for repair because the chain was faulty. Got told off by two team members for not picking up my phone when they called me “several times” to let me know my bag was ready for pick up. I was looked down as a YSL customer just because I purchased my bag on sale and not full price. The person working at the store at the time even had the audacity to point this out when I put forward the request to repair my bag. He even tried to suggest it was my own fault the chain was broken. The whole idea of buying luxury goods is to have a seamless experience from the minute you step foot into store, to taking home a beautiful product. The people working here have completely missed the mark of what it means to run a luxury goods store. David Jones, please do something about this as they are tarnishing your otherwise fantastic shopping experience.
  • This is my most favourite Department Store and one of my most favourite shops overall. David Jones stocks all the best brands and products ranging from clothing to footwear to homeware and even food for the home. The store is beautiful and so are the staff.
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